Terms of service

Acceptance of Terms

By visiting or using ashajewellery.co.uk you accept these Terms and our Privacy Policy. We may update these Terms from time to time. Continued use means you agree to the latest version. Please check this page regularly.

Privacy

Your privacy matters to us. Our Privacy Policy explains how we collect, use, and protect your information. By using this site, you also agree to the terms in our Privacy Policy.

Who Can Use This Website

To use our site, you must:

  • Be at least 18 years old (or have legal consent)

  • Be able to enter into a binding contract under the law

If you're using the site on behalf of a company or organization, you must have the authority to agree to these Terms on their behalf.

Personal Use Only

Our website is for personal shopping and browsing only. You may not use it for commercial purposes unless approved by us as a registered Wholesale Partner.

You may not:

  • Copy or scrape product listings

  • Link to competitive websites

  • Use our content or designs without permission

Orders, Payments & Refunds

Orders placed through Shopify are subject to their processing terms. You must:

  • Provide accurate billing and shipping details

  • Use authorized payment methods

  • Understand that order acceptance is at our discretion

We may cancel or limit orders for any reason. For more details, refer to our Refund & Return Policy (available on the Website).

Use of AI & Recommendations

We may use AI-powered tools to personalize your experience (e.g., product suggestions). These tools help us improve customer service, but they do not make final decisions on your behalf.

Content You Submit

If you leave reviews, comments, or upload content:

  • Make sure it's accurate and respectful

  • Do not post anything unlawful, abusive, or offensive

  • You grant us the right to use your content for promotional purposes (with credit where applicable)

We may remove or block any content that violates these rules.

Intellectual Property

All content on ashajewellery.co.uk — including text, images, logos, product names, and designs — belongs to ASHA or its partners and is protected by copyright, trademark, and other intellectual property laws.

You may not use our content without written permission.

Restricted Activities

You agree not to:

  • Impersonate someone else

  • Hack or interfere with our Website

  • Send spam or malicious links

  • Use bots or automated systems to access our Website

  • Violate copyright or trademarks

Disclaimer & Limitation of Liability

We work hard to keep our Website secure and accurate, but we make no guarantees.

  • We do not guarantee product availability, accuracy of information, or uninterrupted service.

  • We are not liable for any damages, including lost profits, data loss, or service interruptions.

Use the site at your own risk.

Changes to Our Services

We may change, suspend, or stop any part of our Website (including products, prices, or features) at any time without prior notice.

Indemnity

You agree to protect and indemnify ASHA from any claims, damages, or losses resulting from your misuse of the Website or violation of these Terms.

No Third-Party Rights

These Terms are for you and us only. No other person or business has any rights under them.

Entire Agreement

These Terms, along with our Privacy Policy, make up the full agreement between you and ASHA. They replace any previous written or verbal agreements.

By using our Website, you confirm that you’ve read, understood, and agreed to these Terms and Conditions.